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Article General 22 Apr 2026 5 min read
How much does it cost to implement AI in an SME in 2026: real prices and expected ROI
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The most common question in our first meetings with clients is always the same: how much does it cost? In this article, we give you real price ranges based on over 40 projects executed in the last two years.
Why AI prices vary so much
Implementing AI is not like buying a software license. The cost depends on three main factors: the complexity of the use case, the state of your data, and the level of integration with your current systems.
Price ranges by project type
AI chatbot for customer service
- Basic chatbot: €1,500 – €4,000
- Chatbot with CRM/ERP integration: €5,000 – €15,000
- Multichannel agent: €12,000 – €25,000
Process automation with AI
- Simple automation: €3,000 – €8,000
- Chained automation: €8,000 – €20,000
- Full platform: €20,000 – €50,000
70% of our SME clients start with a budget between €3,000 and €15,000. Average ROI is 4-8 months for chatbots and automation.
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