Artificial intelligence agency · Barcelona · since 2014
Artificial intelligence that serves, sells and runs the back office, implemented in 8 weeks
Connected to your CRM, ERP and WhatsApp. We start with one process, an agreed KPI and a measurable pilot. Over 80 companies since 2014.
Hi, when will my order 4821 arrive?
It leaves the warehouse today and arrives tomorrow before 2 pm. I will send you the tracking link.
Checked in the ERP · 00:42 s
- Support agentnow
- Voice agentdone
- Back-office agentdone
- Lead agentdone
Built for businessEU-hosted data · GDPR compliant · EU AI Act ready · Audit trail of every agent action
Companies that trust us · 200+ projects
Our thesis
Artificial intelligence delivers for your business when it knows how you work. That is why we start with your processes: an agent connected to your data and your team that optimises and saves on every process.
How we do it
No never-ending projects. A bounded process that starts for free and ends with an agent running in your operation.
By industry · custom AI agents
Agents trained in the language of your industry
We deploy vertical by vertical, process by process, with the integrations each industry needs.
Logistics & transport
Shipment status, incidents and paperwork, with agents connected to your systems.
Capabilities
Agent at work
Shipment status handled and logged in your systems.
Escalates to a person when needed
Logistics & transportShipment status, incidents and paperwork
Industry & manufacturingOrders, invoices and technician support
Retail & e-commerce24/7 support, returns and recommendations
Industrial machinery and equipmentAfter-sales support, tickets and spare parts
Industrial installations and solarVoice job sheets, cost allocation and certifications
Pharmaceutical and cosmeticsGMP documentation, batches and complaints
Agent catalogue
An agent for every repetitive job
Five proven agents we adapt to your company. Each connects to your tools and hands over to humans when it should.
01
WhatsApp, web and email, 24/7
Customer support agent
- Answers orders, incidents and FAQs with your data
- Hands over to a person with full context
- Spanish, Catalan and English from day one
78%
automatic resolution
02
Inbound and outbound calls
Voice agent
- Answers, books and confirms appointments by phone
- Captures data straight into your CRM
- No waiting, no missed calls
24/7
no waiting
03
From form to meeting
Lead qualification agent
- Replies to every lead in seconds
- Asks, scores and routes to the right rep
- Books the meeting directly
+35%
leads contacted on time
04
Invoices, orders and documents
Back-office agent
- Reads emails and PDFs and posts data to the ERP
- Flags errors and duplicates before accounting
- Leaves an audit trail for every action
1,240 h
saved per year
05
Your documentation, with answers
Internal knowledge agent
- Answers from your manuals, contracts and procedures
- Cites the source in every answer
- Role-based permissions, EU-hosted data
−60%
time spent searching
Deployed in real companies
AI agent cases in production
AI Reception 24hWhat it does
AI receptionist that answers around the clock and opens doors through an API
It handles calls and WhatsApp, verifies identity with a one-time code and only takes action when the rules are met. Every step is logged.
24/7phone and WhatsApp coverage
View the caseWe absorb the repetitive work.
Your team, what adds value.
Depth
Connected to your systems
Agents that read and write in your CRM, ERP, WhatsApp and telephony, follow your business rules and escalate to a person when needed.
Ownership
Your data, under your control
EU-hosted data, never used to train models, with an audit trail of every agent action. The code and the integrations are yours.
Reach
From one process to the whole company
We start with one process and an agreed KPI, then scale what works department by department.
+80
companies
30
agents in production
78%
automatic resolution
8
weeks
Client figures 2024-2026. The resolution rate is the average observed across customer-service agents.
Integrations
Works where your team already does.
We integrate with common CRMs and ERPs (HubSpot, Salesforce, Odoo, SAP Business One, Holded…), WhatsApp Business, telephony, email and in-house databases. If there is no API, we build the connector.
Integrations: HubSpot, Salesforce, Odoo, SAP Business One, Holded, WhatsApp Business, Telephony, Microsoft 365, Google Workspace, Slack, Email, In-house databases.
How we work · with you, in production within weeks
From audit to production. In 8 weeks.
No never-ending projects. A bounded process that starts for free and ends with an agent running in your operation.
Assessment
30 min · free
We review your processes and tell you what we would automate first, what it would cost and what return to expect.
- Map of candidate processes
- Savings and cost estimate
- Fixed-price pilot proposal
Pilot
6–8 weeks
We build the first agent connected to your real systems, test it with your team and measure against an agreed target.
- CRM/ERP/WhatsApp integration
- Tests with real cases
- KPI agreed from day one
Scale
ongoing
We extend to more processes and channels, with monitoring, monthly improvements and support from our team.
- New agents and channels
- Control panel and audit trail
- Maintenance and evolution
Development and consulting
Custom web, apps and software so agents have data and channels
Over ten years shipping digital product for businesses.
Web Design
Modern, fast and SEO-optimized websites that convert visitors into customers.
iOS & Android Mobile Apps
Native and hybrid apps with exceptional user experiences and superior performance.
Custom Software
Technology solutions made exactly for your company's needs.
SEO Positioning
Technical and content SEO strategies that position you on Google and attract qualified traffic.
Digital Consulting
We analyze your business and design the digital roadmap that will take you to the next level.
FAQ
What people ask before starting
A pilot for one agent (support, leads or back office) typically ranges from €6,000 to €15,000 depending on integrations, plus a monthly fee of €300–900 for operation, models and improvements. The free assessment gives you a fixed figure.
The first agent is in production within 6–8 weeks. Simple cases (FAQ + bookings) can be live in 3–4. We always start with a bounded pilot and an agreed KPI.
Yes. We integrate with common CRMs and ERPs (HubSpot, Salesforce, Odoo, SAP Business One, Holded…), WhatsApp Business, telephony, email and in-house databases. If there is no API, we build the connector.
It hands over to someone on your team with the full conversation context. We define the escalation rules together and the agent never makes up answers about prices, deadlines or sensitive data.
EU-hosted data, data-processing agreements with every provider, no use of your data to train models and an audit trail of every agent action. We can help with the impact assessment if you need one.
It absorbs the repetitive work so your team does what adds value. For our clients the typical outcome is more capacity without hiring and better response times, not layoffs.
Yes. Agents work in Spanish, Catalan, English and any languages you need, with the tone and vocabulary of your industry.